Sentry Security Company, Inc.
Sentry Security was originally incorporated as SEBCO Security in 1980
as a wholly owned and licensed subsidiary of SEBCO Development. It was
established to help provide a safe and secure environment for our first
new buildings at a time when much of the surrounding community consisted
of abandoned buildings and vacant lots. Over the years it has grown to
be a major employer with more than 125 guards presently on our payroll.
In addition, it now provides coverage to many neighborhood residential
and commercial customers unrelated to SEBCO.
Sentry Security provides its clients with 24 hour security base coverage
that enables residents to call in emergency situations that can trigger
the dispatching of responders from our roving security vehicles. All of
our officers are licensed and are given additional training in conflict
resolution, crisis intervention strategies, communication skills, and
community relations techniques.
Every officer at Sentry Security is registered with the New York State
Division of Licensing Services and their successful completion of the
New York State mandated training courses of eight and sixteen hours is
verified prior to employment. Periodic refresher training sessions are
held at every property to fortify each officer’s training and to keep
officers current with new regulations in the industry. Course material
is adapted to address the requirements of the particular clients. Some
of the training topics are: ethics, professionalism, emergency response
techniques, crowd control, loss prevention, fire prevention, basic first
aid/CPR, adolescent problems and solutions including issues with gangs
along with report writing for incident reports and accident reports.
Sentry takes supervision very seriously. Sentry has learned that if you
have good supervision you have good service. When supervision succeeds
so does Sentry’s mission.
Sentry Security maintains a large staff of field supervisors that
provide overt and covert inspections of our officers. Sentry Security
provides twenty-four (24) hour field inspections in addition to the
onsite supervisor. Field Supervisors, Site Supervisors, and Shift
Supervisors all work diligently to guarantee that the quality of service
rendered by Sentry officers is of the highest caliber.
In our goal to provide management with fresh accurate information,
Security officers are trained to interact with residents without
crossing the line. We train and instruct the security officers so they
can communicate without destroying their ability to enforce the rules
and regulations of the development. We demand that officers maintain a
professional distance when interacting with residents.
Sentry Security makes tremendous demands of our personnel, supervisors,
managers, and administrators. The result of this determination is a
well-run professional operation that provides satisfactory results to
our clients.